Why Work With Me?
The foundation of my consulting is my unique Pillars of Practice Management framework, which gives clinicians and leaders a clear path to what truly matters in building a successful practice:
Strategic Direction
Financial Management
Patient Satisfaction
Staff & Provider Engagement
“As a single practitioner/owner, working with Lauren helps me stay sane without breaking my budget! Lauren’s broad knowledge of the health care business is a valuable resource that I rely on as we navigate my business needs together. She is efficient, always has great recommendations and resources and provides excellent follow through in our monthly practice management meetings.
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Every practice has unique challenges, and there is no one-size-fits-all solution. Lauren offers consulting services designed to strengthen every aspect of practice performance. Together, you will identify what matters most, create a clear plan, and take practical steps that lead to lasting results.
Services
Leadership & Facilitation
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With more than 30 years in medical practice management, Lauren brings humor, warmth, and hard-won experience to every audience.
As the creator of the Pillars of Practice Management framework, she helps leaders anchor success in four essential areas: Strategic Direction, Financial Management, Patient Satisfaction, and Staff & Provider Engagement.
Through live webinars, customized training sessions, and continuing education programs, Harris Healthcare Consulting delivers accessible, practical education that meets busy healthcare teams where they are.
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Bring fresh energy, practical tools, and humor to your next leadership meeting or conference.
Lauren designs and facilitates engaging workshops and presentations tailored to your audience — from practice managers and billing teams to executive leaders. Each session blends real-world experience, relatable stories, and actionable strategies that participants can immediately apply in their organizations.
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When your practice faces a leadership transition or capacity gap, stable and experienced guidance can make all the difference.
Lauren provides interim and fractional leadership to ensure your organization continues to move forward — not just maintain. Lauren steps in quickly to assess current operations, clarify priorities, and lead with calm, data-driven direction while supporting staff and providers through change.
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Lauren facilitates customized planning sessions that help healthcare leaders clarify their vision, sharpen focus, and turn goals into actionable plans.
Whether through mini sessions or full-length retreats, her approach creates clear direction and practical steps that move teams forward.
Financial & Payer Strategy
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Your payer relationships are one of the biggest drivers of your practice’s financial health, yet most organizations have limited visibility into contract terms, rates, and opportunities.
Harris Healthcare Consulting takes a data-driven approach to payer strategy. Instead of chasing short-term rate increases, Lauren helps practices understand their full payer landscape and make informed, confident decisions.
Each engagement includes:
A customized contracting matrix that consolidates fee schedules, key terms, and participation status across all major payers.
Benchmarking against CMS and peer data to highlight underperforming contracts and hidden opportunities.
Strategic recommendations for renegotiation, alignment, or participation changes based on evidence — not guesswork.
A reusable transparency tool your team can use to monitor underpayments and manage future negotiations independently.
The result is more than better rates — it’s lasting financial clarity, stronger control, and sustainable leverage in every negotiation.
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Accurate, timely credentialing and contracting form the foundation of every practice’s financial stability.
Harris Healthcare Consulting manages these processes with precision and efficiency, leveraging strong relationships with payer representatives and current insight into multiple plans to secure optimal rates on your behalf.
Lauren’s team handles both initial credentialing projects and renegotiation of existing agreements, ensuring contracts stay current and reimbursement remains competitive.
Operations & Engagement
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Lauren uses custom tools built from her experience across diverse clinical specialties to identify opportunities for improvement and set measurable goals.
Clients value the clear, actionable feedback and often see measurable gains in financial performance, compliance, and overall satisfaction after implementation.
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Every interaction shapes how patients experience your practice.
Lauren’s audit process evaluates each touchpoint — from online search and the first phone call to check-in, clinical care, billing, and follow-up — through the eyes of your patients. Using mystery calls, on-site observation, and public information review, she identifies what’s working well and how issues are addressed when they arise.
Findings highlight both quick wins and longer-term opportunities, all connected to the Pillars of Practice Management framework. The result is clear, actionable insight to strengthen loyalty, reputation, and financial performance.
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Finding the right practice leader takes strategy, insight, and experience.
Lauren partners with organizations to design customized recruitment plans and source top-tier candidates who align with each practice’s unique needs. Drawing on her background in leadership development and deep connections across healthcare communities, she identifies individuals with the right blend of talent, skill, and experience.
Beyond recruitment, Lauren provides onboarding, coaching, and mentorship to help new leaders succeed and make a lasting impact on their teams and organizations.
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Lauren has supported athenaOne implementation and optimization projects since 2011, with additional experience in EPIC and Centricity systems. She helps practices streamline workflows and integrate complementary applications to enhance efficiency, reduce frustration, and improve both patient and caregiver experiences.