Consulting Services

Lauren facilitates customized planning sessions that help healthcare leaders clarify their vision, sharpen focus, and turn goals into actionable plans.

Whether through mini sessions or full-length retreats, her approach creates clear direction and practical steps that move teams forward.

When your practice faces a leadership transition or capacity gap, stable and experienced guidance can make all the difference.

Lauren provides interim and fractional leadership to ensure your organization continues to move forward — not just maintain. Lauren steps in quickly to assess current operations, clarify priorities, and lead with calm, data-driven direction while supporting staff and providers through change.

Finding the right practice leader takes strategy, insight, and experience.

Lauren partners with organizations to design customized recruitment plans and source top-tier candidates who align with each practice’s unique needs. Drawing on her background in leadership development and deep connections across healthcare communities, she identifies individuals with the right blend of talent, skill, and experience.

Your payer relationships are one of the biggest drivers of your practice’s financial health, yet most organizations have limited visibility into contract terms, rates, and opportunities.

Harris Healthcare Consulting takes a data-driven approach to payer strategy. Instead of chasing short-term rate increases, Lauren helps practices understand their full payer landscape and make informed, confident decisions.

Each engagement includes:

• A customized contracting matrix that consolidates fee schedules, key terms, and participation status across all major payers.

• Benchmarking against CMS and peer data to highlight underperforming contracts and hidden opportunities.

• Strategic recommendations for renegotiation, alignment, or participation changes based on evidence — not guesswork.

• A reusable transparency tool your team can use to monitor underpayments and manage future negotiations independently.

The result is more than better rates — it’s lasting financial clarity, stronger control, and sustainable leverage in every negotiation.

Accurate, timely credentialing and contracting form the foundation of every practice’s financial stability.

Harris Healthcare Consulting manages these processes with precision and efficiency, leveraging strong relationships with payer representatives and current insight into multiple plans to secure optimal rates on your behalf.

Lauren’s team handles both initial credentialing projects and renegotiation of existing agreements, ensuring contracts stay current and reimbursement remains competitive.

Lauren uses custom tools built from her experience across diverse clinical specialties to identify opportunities for improvement and set measurable goals.

Clients value the clear, actionable feedback and often see measurable gains in financial performance, compliance, and overall satisfaction after implementation.

Every interaction shapes how patients experience your practice.

Lauren’s audit process evaluates each touchpoint — from online search and the first phone call to check-in, clinical care, billing, and follow-up — through the eyes of your patients. Using mystery calls, on-site observation, and public information review, she identifies what’s working well and how issues are addressed when they arise.

Findings highlight both quick wins and longer-term opportunities, all connected to the Pillars of Practice Management framework. The result is clear, actionable insight to strengthen loyalty, reputation, and financial performance.

Lauren has supported athenaOne implementation and optimization projects since 2011, with additional experience in EPIC and Centricity systems. She helps practices streamline workflows and integrate complementary applications to enhance efficiency, reduce frustration, and improve both patient and caregiver experiences.